Shipping policy

This Shipping Policy describes how KSTATION GLOBAL processes and ships orders.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or public holidays. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Times & Rates

Delivery times vary depending on your location and the shipping method selected at checkout. Estimated delivery times and shipping rates are calculated and displayed at checkout before you complete your purchase.

International Shipping

We ship worldwide. Please note that international orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.

Tracking

Once your order ships, you will receive a tracking number by email. Please allow up to 48 hours for tracking information to update.

Delays

KSTATION GLOBAL is not responsible for delays caused by the carrier, customs processing, weather, or other circumstances beyond our control. If your order is significantly delayed, please contact us and we will do our best to assist.

Lost or Damaged Packages

If your package arrives damaged or does not arrive, please contact us through our Contact Us page so we can help resolve the issue.